Job Description
- Establishing, maintaining and developing long-term customer relationships and initiating and managing the service process.
- Liaise with the Workshop, Service Reception, Warranty and Parts Department.
- Maintaining high levels of customer service whilst offering advice to customers regarding technical issues, costs, completion times etc.
- Maintain up-to-date progress on each of your customers vehicles undergoing maintenance and repair and liaise with your customer as needed on any additional work or costs.
- Determine workshop availability and schedule customer bookings
- Meet customers when they arrive with their vehicle and establish a clear understanding of what maintenance and repair work is to be carried out.
- Ensure that the customers vehicle is ready at agreed day/time and explain all maintenance and repair work completed.
Job Qualifications
- A minimum of 2 year(s) of working experience is required.
- Candidates must be a Vocational Diploma / Short Course Certificate holder in Others or similar fields.
- Certified Mercedes-Benz Service Advisor
- Excel at understanding, anticipating and meeting customer needs.
- Competent in advising and selling.
- Possess excellent problem-solving ability
- Have strong organisational and planning skills
- Applicants must possess a strong PC skills
- Must have experience in a similar role.
- Have a full, valid and current driving licence.
Principal / Employer
MSL MOTOR GROUP
DMW (formerly POEA) Registration / Accreditation No.
20251356
Principal / Employer Address
IRELAND
Placement Fee
This job has no placement fee.
Agency Details
SELL YOUR KNOW-HOW, Euroasia Philippines Inc. provides manpower and management expertise foreign clients need. We assign local qualified people on construction sites and profit centers and give them in return a chance to get new experience and skills while supporting thei loved ones in the Philippines. We truly believe that this exchange of qualification on one side and exposure to foreign countries on the other side will benefit each individual and bring back higher standard in the Philippines upon completion of the contract. A SERVICE IS A SERVICE ONLY IF ITS COMPLETE. Owing to its vast experience in the world over more than two decades as a sub-contractor to foreign provate companies, the mission of EPI has been to supply professional manpower to the Construction, Housekeeping and Catering Services and to the Retail and Distribution, Hotel& Restaurant sectors. EPI is activeley involved in Southeast Asia, Africa and the Middle East and also has projects in other parts of the globe like Macau, Russia, New Caledonia and Madagascar to cite a few.