No salary information is indicated for this ad.
Suva, Central Division, Fiji Islands
Any
18 years old and above
Date Posted: Dec 04, 2025
Job Description
- Ability to provide an exceptional level of customer service to internal and external customers via call/emails.
- Proactively think along with the customer to resolve their queries quickly.
- Compliance with the Service Level Agreement and focused on customer loyalty.
- High attention to detail coupled with demonstrated problem solving and investigation skills
- Confidence dealing with sensitive/emotive situations while identifying and fulfilling the customers’ needs.
- Ensuring customer satisfaction or referring customers to supervisors as required.
Job Qualifications
- A minimum of 3 year(s) of working experience is required.
- Candidates must be a Bachelor's / College Degree holder in Business Studies/Administration/Management; Hospitality/Tourism Management or similar fields.
- Must have JLPT N2 certification or higher and with strong customer service experience.
- Native or fluent in both written and spoken Japenese language
- Commitment towards delivering exceptional customer service to internal and external customers via different communication platforms.
- Fast learner who can master multiple new systems, with proficiency at multi-tasking and adapting to changing circumstances.
- Ability to work independently and as part of a team, and collaborating effectively in a virtual team environment.
- Previous experience in customer service would be an added advantage
- Considerable working knowledge of Microsoft Word and Excel.
- Exposure or similar experience will be highly regarded.
Additional Information
- Please indicate your active mobile information for you to reach as soon as possible.
- No placement Fee, No Salary Deduction, Free food Allowance, Free Accommodation, Free Transportation
Principal / Employer
Centrecom PTE Limited
Principal / Employer Address
Suva
Placement Fee
This job has no placement fee.
For manpower pooling only. No fees in any form and/or purpose will be collected from the applicants. Beware of illegal recruiters and human traffickers.
Agency Details
Unit 701, 702 7th Floor, Pryce Center Building 1179 Chino Roces Avenue Cor Bagtikan St. San Antonio Village Makati., Makati City, Metro Manila, Philippines
POEA-019-LB-021521-R
QUESTCORE INC. is a Filipino-owned corporation, established in September 2008, primarily to engage in the provision and development of human resources, involving all types of professionals, technical personnel and skilled craftsmen for overseas employments. It is duly licensed by the Philippine Overseas Employment Administration (POEA) of the Department of Labor and Employment (DOLE).Envisioned to meet the ever-growing need of the overseas employment market, QUESTCORE is gearing up for the demand of competent and highly skilled personnel in various fields, i.e. land based construction, health, information technology and other types of industrial operations. We put value to not only ensuring the knowledge and expertise of our professional personnel but also to ensuring their capability to be able to adapt to the demanding work conditions, numerous challenges, and diverse cultures they will be faced with, hand-in-hand with our foreign clients in meeting their needs and expectations to ensure the utmost satisfaction of our foreign clients , while at the same time, we are able to provide protection for our overseas personnel and help care for their families.
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Reminder
Avoid paying illegal fees and never trust recruiters who promise guaranteed employment abroad without proper documentations.
