FJD 24.04 per hour
Suva, Central Division, Fiji Islands
Any
18 years old and above
Date Posted: Dec 02, 2025
Last Job Ad Activity: Dec 03, 2025
Apply Until: Dec 31, 2025
Job Description
- Develop and implement strategic workforce planning.
- Identify, evaluate & address staffing implications of business strategies and plans, as well as highlight potential issues and threats
- Lead forecasting, modelling and analysis to identify gaps with current state and implement a program of recommendations, plans and actions to bridge the gaps
- Actively influence and participate with management on workforce strategies, analyses and issues
- Identify critical business capability needs/gaps and work with key stakeholders to develop programs to build these for competitive advantage and business results
- Ensure service levels and agreed telephony provisions are met to deliver stability and system confidence to customers
- Manage the delivery of agreed initiatives to enhance the customer experience
- Develop and implement reporting and tools to provide a structured framework and robust data for making decisions
- Drive continual efficiency, accuracy and integrity improvements
- Manage the preparation of daily, weekly, monthly and ad hoc Centre and Management Team reporting requirements Provide detailed analysis of performance data and centre statistics to identify trends and opportunities for efficiencies .
- Develop the recruitment strategy to attract, identify and recruit talent
- Manage recruitment campaigns and ensure company recruitment policies and procedures are met and oversee site readiness for new recruits on the commencement of employment.
- Respond to incidents and emergencies in accordance with agreed procedures and manage the training plan and program to ensure effective training is rolled out to teams to deliver a skilled and capable workforce
- Manage and participate in projects as directed, Execute any other task as assigned by management
- Demonstrate a sound awareness of OHS&W policies and procedures, ensuring the dissemination of information to all workers, participating in training and consultation as required
- Champion the identification and reporting of hazards or risks, and the design and implementation of control measures.
- Facilitate the reporting and investigation of incidents arising from workplace activities, recommending corrective actions to prevent or minimise the chance of recurrence.
- Ensure the rehabilitation for injured workers returning to work is aligned with Rehabilitation Policy and workers compensation documents
- As requested, establish the appointment of a trained health and safety representative, first aid officers and fire wardens for the Office Building, ensuring their active role in the on-going safety of the Office.
- Provide WH&S Committee representatives with adequate resources including time to actively participate in the committee.
- Provide WH&S training to all workers, ensuring their ability to fulfil WH&S responsibilities including: hazard reporting, incident reporting, and emergency response procedures.
- Evaluate workers performance with reference to occupational health and safety responsibilities and performance standards, as outlined within job descriptions
Job Qualifications
- A minimum of 5 year(s) of working experience is required.
- Candidates must be a Bachelor's / College Degree holder in Business Studies/Administration/Management or similar fields.
- - Significant experience in Business Analysis
- - Experience in development of key performance measurement tools
- - Experience in Customer satisfaction measurement tools
- - Strong financial analysis background
- - Experience developing and analysing business cases
- - High degree of computer literacy including modelling of plans and results
- - Excellent written and oral skills and sound understanding of Centre methodologies
- Strong reporting and analytical skills, data analysis experience, superior communication skills
- - Proven analytical and problem solving prowess , ability to make things happen, passion to help drive change
- - Customer service orientation, proven people management skills, strong team spirit.
- - Well-developed communication skills, commercially astute with the ability to balance both company and commercial interest, willingness to embrace new technology
- - Customer focus , drive for results, problem solving, empowered to make decisions
Additional Information
- Please indicate your active mobile information for you to reach as soon as possible.
- Salary is negotiable in accordance with qualification and experience
- No placement Fee, No Salary Deduction, Free food Allowance, Free Accommodation, Free Transportation
Principal / Employer
Centrecom PTE Limited
DMW (formerly POEA) Registration / Accreditation No.
10469447
Principal / Employer Address
suva
Placement Fee
This job has no placement fee.
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Agency Details
Unit 701, 702 7th Floor, Pryce Center Building 1179 Chino Roces Avenue Cor Bagtikan St. San Antonio Village Makati., Makati City, Metro Manila, Philippines
POEA-019-LB-021521-R
QUESTCORE INC. is a Filipino-owned corporation, established in September 2008, primarily to engage in the provision and development of human resources, involving all types of professionals, technical personnel and skilled craftsmen for overseas employments. It is duly licensed by the Philippine Overseas Employment Administration (POEA) of the Department of Labor and Employment (DOLE).Envisioned to meet the ever-growing need of the overseas employment market, QUESTCORE is gearing up for the demand of competent and highly skilled personnel in various fields, i.e. land based construction, health, information technology and other types of industrial operations. We put value to not only ensuring the knowledge and expertise of our professional personnel but also to ensuring their capability to be able to adapt to the demanding work conditions, numerous challenges, and diverse cultures they will be faced with, hand-in-hand with our foreign clients in meeting their needs and expectations to ensure the utmost satisfaction of our foreign clients , while at the same time, we are able to provide protection for our overseas personnel and help care for their families.
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