Last Job Ad Activity: Nov 10, 2025
Apply Until: Dec 09, 2025
Job Description
- This role is responsible for greeting guests, assisting with check-in/check-out processes, providing directions and information about hotel facilities, and ensuring an exceptional level of guest satisfaction from arrival to departure.
- High school diploma or equivalent; diploma/degree in hospitality is a plus.
- Previous experience in a hotel front office, guest services, or hospitality role preferred.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and problem-solving ability.
- Fluency in English; additional languages are an advantage.
- Ability to remain calm and courteous under pressure.
- Well-groomed appearance and professional demeanor.
- Flexible to work shifts, weekends, and holidays.
Job Qualifications
- A minimum of 3 year(s) of working experience is required.
- Candidates must be at least a high school graduate.
- The Ground Host serves as the first point of interaction for guests, ensuring a warm welcome and a seamless arrival experience.
Additional Information
- Welcome and escort guests upon arrival with professionalism and courtesy. Assist with luggage handling in coordination with bell staff/porters.
- Support the check-in and check-out process, ensuring accuracy and efficiency. Provide hotel and local area information, including attractions, dining, and transportation.
- Handle guest inquiries, requests, and complaints promptly and effectively. Maintain a high level of grooming and professional appearance as per hotel standards.
- Coordinate with front office, concierge, housekeeping, and other departments to ensure smooth guest experiences. Monitor guest movements in public areas to provide proactive assistance.
- Ensure lobby, entrance, and reception areas remain clean, welcoming, and organized. Promote hotel services, amenities, and special offers to guests.
Principal / Employer
CENTURY MARINA HOTEL
DMW (formerly POEA) Registration / Accreditation No.
10479217
Principal / Employer Address
Bldg.43, Street 342, Zone 69, P.O.Box: 22367,Doha Qatar
Placement Fee
Please be reminded that as per DMW (formerly POEA) regulations, the placement fee is up to a maximum of one (1) month's salary.
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