Job Description
- Customer Service: To deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times.
- To serve food and beverages to guests, according to the established standards of performance and service sequence established for the outlet.
- To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Operational: To be familiar with all food and beverage items on the outlet menu.
- To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
- To take food and beverage orders from guests, up-selling wherever possible.
- To utilize the outlet point-of-sales system as prescribed
- To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
- To serve food and beverages according to the standards established.
- To clear tables and remove dirty dishes to the dish area.
- To complete opening and closing duties as assigned.
- To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
- To follow presentation guidelines as established by the Outlet Manager.
- To maintain the assigned station/ section in a clean and orderly manner at all times.
- To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.
- To work in a supportive and flexible manner with other associates and other departments, in a spirit of “We work through Teams”.
- To treat all operating equipment and supplies carefully to minimize damage and reduce wastage.
- Other duties and responsibilities, please click here - https://ipams.com/jobseeker/job/8990
Job Qualifications
- A minimum of 1 year(s) of working experience is required.
- Candidates must be at least a high school graduate.
- Female applicants are preferred for this role.
- Fresh graduate of BS Hospitality Management or any 4-year degree course is accepted
- Good customer service, communications and interpersonal skills are a must.
Additional Information
- After application, please register to our website - https://ipams.com/register.
Principal / Employer
Hyatt Regency Hotel Al Kout Mall/Hyatt Regency Al Kout Mall
Principal / Employer Address
Al Dabbous street, PO Box 47008, 64021 Fahaheel, Kuwait
Placement Fee
This job has no placement fee.
Interview Date
Jul 10, 2025 - Jul 11, 2025
Interview Venue
IPAMS OFFICE, 723 Aurora Blvd. New Manila, Quezon City
For manpower pooling only. No fees in any form and/or purpose will be collected from the applicants. Beware of illegal recruiters and human traffickers.
Agency Details
IPAMS is one of the top DMW (formerly POEA) licensed and multi-awarded Philippine Recruitment Agencies specializing in the career placement of Filipino professionals and workers. IPAMS is an ABSOLUTE NO-FEE CHARGING COMPANY and is known as the most reputable excelling DMW-licensed recruitment agency in the country, servicing the most number of prestigious foreign employers. IPAMS has also garnered the highest number of awards including the most coveted award—- the Presidential Award of Excellence. IPAMS does not collect placement fees, processing fees, or salary deductions from ALL Filipinos recruited worldwide. Since 1972, more than 60,000 IPAMS candidates have been placed and are well-settled in their careers overseas. A PUBLIC WARNING: Beware of Illegal Recruiters claiming to be IPAMS Agents. IPAMS never charges applicants for orientation, reservation for application, interviews, cash deposits, placement fees, processing fees, or any form of payment. We do not use GCASH, MAYA, PALAWAN EXPRESS or online payment apps. IPAMS also does not provide bank accounts for applicants to pay for our services. IPAMS DOES NOT HAVE AGENTS or SUB-AGENTS to recruit nationwide. If you are asked for money as part of any IPAMS recruitment, please do not pay for documents. All applicants must submit applications and undergo initial screening at the IPAMS Office ONLY or at DMW-approved venues for Special Recruitment Activities (physical or virtual.) Please follow us on the following Social Media Pages @ipamsph – Facebook, Instagram, X, TikTok@ipamsph – Youtube Channelhttps://https://www.linkedin.com/company/ipams - LinkedIn