SAR 2,000.00 - 2,500.00 per month
Khobar, Eastern Province, Saudi Arabia
Any
18 years old and above
Date Posted: Jun 10, 2025
Job Description
- Diagnose and resolve basic technical issues related to software, hardware, printers, and networks.
- Escalate complex problems to the appropriate IT staff or tier-2 support.
- Log all support requests and actions taken in the help desk system accurately.
- Guide users through step-by-step solutions and provide clear instructions.
- Monitor and follow up on open tickets to ensure timely closure.
- Maintain technical documentation and user guides as needed.
- Assist in the setup and configuration of computers and peripheral equipment.
- Ensure adherence to company IT policies and data protection standards.
Job Qualifications
- A minimum of 2 year(s) of working experience is required.
- Candidates must be at least a high school graduate.
- High school diploma or equivalent; IT certification (e.g., CompTIA A+, ITIL) is a plus.
- Previous experience in a help desk, IT support, or customer service role preferred.
- Basic understanding of computer systems, mobile devices, and other tech products.
- Proficiency in Microsoft Windows, Office Suite, and remote desktop tools.
Principal / Employer
Engie Solutions
DMW (formerly POEA) Registration / Accreditation No.
10400315
Principal / Employer Address
King Faisal Road, Blue Tower Block B Third Floor, Al Khobar-31952
Placement Fee
This job has no placement fee.
Agency Details
Unit 703-704 139 Corporate Center Bldg., Valero St., Salcedo Village, Makati, Metro Manila, Philippines
POEA-040-LB-061914-PA
EDI-Staffbuilders International is the Philippines' multi-awarded consulting and recruitment company which pioneered overseas recruitment in 1979. Inspired by the success in the Philippines of our parent company, .John Clements Consultants Inc. (the pioneer in Executive Recruitment in the Philippines), EDI-Staffbuilders International, Inc. (EDI-SBII) started its humble beginnings in Bahrain in 1978 to answer a growing need for Filipino Engineers and other professionals in the Middle East. EDI-SBII is a consistent recipient of the Philippine Overseas Employment Administration (POEA)'s Top Performer Award, Award of Recognition, Award of Excellence, Hall of Fame Award, and most recently, the First International Employers Award. For the past 33years, EDI-SBII continues to be the leading overseas recruitment company that has the widest experience in personnel management, outsourcing, direct placement, management, and training with clients in the Asia-Pacific, Africa, the Middle East, Australia, Europe and the United States. Today, EDI-Staffbuilders International maintains its leadership by employing the latest technology in recruitment and personnel search. It has evolved into a Global Recruitment Company capable of providing clients with a variety of human resource from the Philippines, the Middle East, Malaysia, Indonesia, and Singapore. Please visit www.edistaffbuilders.com for more information NOW!
Browse More Jobs From This Agency
Reminder
Avoid paying illegal fees and never trust recruiters who promise guaranteed employment abroad without proper documentations.
