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Vacancies 1
Last Job Ad Activity: May 15, 2023
Apply Until: Jun 13, 2023
Job Description
- Ensue a Job Card is completed for every job.
- Ensure Quotations completed prior to job commencing and hours recorded on Job Card.
- Be responsible for assigning jobs to the appropriate technician.
- Ensure a final assessment is done on a customer’s vehicle for both job and customer satisfaction prior to the vehicle being released.
- Monitor departmental performance against goals to ensure that progress is being made, and that corrective action is taken if necessary.
- Involved in the hiring and training of Staff for the workshop, Parts, and Panel and Paint Departments.
- Working with department team leaders to improve profitability and efficiency.
- Creating and maintaining a positive relationship with customers and suppliers ensuring that department staff are helpful, as well as making customer satisfaction a priority to ensure referral and repeat business.
- Working with workshop administration to administer warranty claims, as well as understanding and applying warranty guidelines.
- Advice Management of policies required for Raro Cars service, parts, panel and paint pricing.
- Ensuring that service repairs are performed efficiently and correctly within standard operating procedures by overseeing and conducting spot checks on jobs.
- Address customer complaints and inquiries in a courteous, professional manner.
- Manage quality assurance - setting quality standards, maintaining quality of all departmental activities.
- Ensure completion of shop maintenance and repair work.
- Oversee Occupation Health & Safety compliance.
- Provide coaching and mentoring to all subordinate staff.
- Enhance and develop policies, procedures and service systems to meet the goals of the department.
- Processing Supplier Invoices for Parts and workshop consumables.
- Oversee liaisons with our freight forwarders overseas to ensure timely deliveries.
- Oversee liaisons with our customs brokers in Raro to ensure timely clearances of all orders.
- Oversee costings of parts and entering parts into Quickbooks in a timely manner.
- Oversee the preparation of stock take sheets and the entering of adjustments to ensure physical stock equals Quickbooks at all times.
- Inventory Control – oversee parts person with all stocks coming in and out of workshop and parts room.
- Overseeing workshop ethics and accountability of staff
- Ensure workshop is maintained in a tidy and safe manner
- Assist with other duties as required by the General Manager.
Qualifications:
A minimum of 5 year(s) of working experience is required.
Candidates must be a Bachelor's / College Degree holder in Engineering(Mechanical) or similar fields.
- Excellent automotive and mechanical knowledge.
- Strong English language knowledge.
- Maintain strong customer service focus.
- Strong leadership and Management Skills and Experience.
Principal / Employer
Acquired Manpower Services
Principal / Employer Address
Cook Island
DMW Registration / Accreditation No.
10358957
Placement Fee
Please be reminded that as per DMW regulations, the placement fee is up to a maximum of one (1) month's salary.
DMW License No:
DMW-180-LB-09272023-R
Address:
7th Flr FEMS Tower, 1289 Zobel Roxas Cor Osmena HiWay, Malate, Manila, Metro Manila, Philippines