Job Description
- Ensue a Job Card is completed for every job.
- Ensure Quotations completed prior to job commencing and hours recorded on Job Card.
- Be responsible for assigning jobs to the appropriate technician.
- Ensure a final assessment is done on a customer’s vehicle for both job and customer satisfaction prior to the vehicle being released.
- Monitor departmental performance against goals to ensure that progress is being made, and that corrective action is taken if necessary.
- Involved in the hiring and training of Staff for the workshop, Parts, and Panel and Paint Departments.
- Working with department team leaders to improve profitability and efficiency.
- Creating and maintaining a positive relationship with customers and suppliers ensuring that department staff are helpful, as well as making customer satisfaction a priority to ensure referral and repeat business.
- Working with workshop administration to administer warranty claims, as well as understanding and applying warranty guidelines.
- Advice Management of policies required for Raro Cars service, parts, panel and paint pricing.
- Ensuring that service repairs are performed efficiently and correctly within standard operating procedures by overseeing and conducting spot checks on jobs.
- Address customer complaints and inquiries in a courteous, professional manner.
- Manage quality assurance - setting quality standards, maintaining quality of all departmental activities.
- Ensure completion of shop maintenance and repair work.
- Oversee Occupation Health & Safety compliance.
- Provide coaching and mentoring to all subordinate staff.
- Enhance and develop policies, procedures and service systems to meet the goals of the department.
- Processing Supplier Invoices for Parts and workshop consumables.
- Oversee liaisons with our freight forwarders overseas to ensure timely deliveries.
- Oversee liaisons with our customs brokers in Raro to ensure timely clearances of all orders.
- Oversee costings of parts and entering parts into Quickbooks in a timely manner.
- Oversee the preparation of stock take sheets and the entering of adjustments to ensure physical stock equals Quickbooks at all times.
- Inventory Control – oversee parts person with all stocks coming in and out of workshop and parts room.
- Overseeing workshop ethics and accountability of staff
- Ensure workshop is maintained in a tidy and safe manner
- Assist with other duties as required by the General Manager.
Job Qualifications
- A minimum of 5 year(s) of working experience is required.
- Candidates must be a Bachelor's / College Degree holder in Engineering(Mechanical) or similar fields.
- Excellent automotive and mechanical knowledge.
- Strong English language knowledge.
- Maintain strong customer service focus.
- Strong leadership and Management Skills and Experience.
Principal / Employer
Acquired Manpower Services
DMW (formerly POEA) Registration / Accreditation No.
10358957
Principal / Employer Address
Cook Island
Placement Fee
Please be reminded that as per DMW (formerly POEA) regulations, the placement fee is up to a maximum of one (1) month's salary.
Agency Details
Aram Enterprises was incorporated and registered in 1980 as a duly Licensed Recruitment Agency to recruit and deploy workers worldwide recognized by the Philippine Overseas Employment Administration (POEA). Since incorporation, Aram has passed every Philippine Overseas Employment Administration (POEA) and Department of Labor and Employment's (DOLE) yearly inspection. Aram is frequently recognized by POEA for its sustained efforts of continuously promoting the competence of our OFWs and creating employment opportunities abroad. Our systems are fully documented, systematic, verifiable, updated and aligned with POEA. Aram's POEA License has always been current and has always received an Excellent standing by our Labor office (POEA).In the early years of the company, Aram was immediately recognized for its competence, knowledge of overseas markets, innovative and pioneering approach to overseas manpower placement led by Mr. Alfredo C. Vargas Jr., founder and Chairman of Aram Enterprises Incorporated. Well respected and a recognized expert, he is a frequent guest speaker of Recruitment Industry Conventions including a host of numerous Television and Radio interviews with regard to Recruitment. He represented the Recruitment Industry together with delegates from different industries with the late President Corazon Aquino through the kind invitation of the Late King Fahd of Saudi Arabia.Aram expanded to new markets and industries in the Middle East, Africa and Asia. Aram supplies manpower to companies in Oil and Gas, Refinery Maintenance, Oil Depots, Mining, Petro chemical plants, Construction, Heavy Equipment Operation/ Maintenance, High Rise Building, Roads and Bridges, Steel Fabrication, Logistic support, Warehouse Operation/ Maintenance, HVAC Fabrication/ Installation and Maintenance, Electro Mechanical Maintenance, Non Destructive Testing (NDT), Furniture manufacturing and installation, Graphic design, Hospitals and clinics, Hotels and Restaurants, Schools, Industrial Plastic engineering, Tank fabrication, Car dealerships, Car rentals, Tailoring, Optical shop, Ship Building, Ship repair, Plastic packaging, Corrugated Cardboard Manufacturing, Poultry, Airport ground support, Travel Agencies, Aviation and Airlines.Aram continuously strives to provide the best manpower support and service to reputable Companies who see their workers as their most valuable asset.,Aram is fully committed to its Employers, their mission, and care for its workers.