CRM Specialist (Customer Relationship Mgmt)
JM INTERNATIONAL INC
Doha, Doha, Qatar
QAR 4,000.00 - 5,000.00 per month
This job has already expired. These job details are for viewing purposes only.
Vacancies 1
Apply Until: Apr 29, 2023
Job Description
- CaP Key user to support Marketing, Sales, and Aftersales
- Manage all customer and prospect data, as well as contract process
- Work closely with the Marketing Manager to develop, implement and maintain as email marketing strategies
- Internal weekly and monthly CaP report breaking down showroom performance through different KPIs
- Create and maintains campaigns and tarfet groups and reporting on CaP and other Sales and Marketing campaigns
- Provides sales analysis e.g., sales funnel, lost lead analysis and customer data quality withint different internal database
- Establish key performance indicators (KPI’s) for measurement of customer/prospect data.
- Ensure the security of all customer/prospect data within the respective market.
- Ensuring the quality of all Customer Services documentation, including all procedures and processes, to enable continued delivery of effective communication.
- Continuous update of customer information based on data from sales department and other sources.
- Responsible for Welcome Kits, anniversary kits and any other distribution of physical communication to customers, maintaining record of this update and able to generate reports upon request.
Qualifications:
A minimum of 3 year(s) of working experience is required.
Candidates must be a Bachelor's / College Degree holder in Others or similar fields.
- AUTOMOTIVE DEALERSHIP EXPERIENCE preferred
Additional Information:
- Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize cost and enhance schedules.
- Maintaining positive relationships with representatives of UPS, K&N, and DHL shipping companies.
- Monitored and reported on transportation costs and properly filled shipping documents. Stock Management of Event Kit and other POS material.
Principal / Employer
Al Boraq Porsche Automobile Co.
Principal / Employer Address
Doha Qatar
Placement Fee
Please be reminded that as per POEA regulations, the placement fee is up to a maximum of one (1) month's salary.
Interview Date
Apr 03, 2023 - Apr 05, 2023
Interview Venue
ONLINE
For manpower pooling only. No fees in any form and/or purpose will be collected from the applicants. Beware of illegal recruiters and human traffickers.
POEA License No:
POEA-091-LB-032816-R
Address:
4803 Sampaguita St., Marimar Village, South Super Highway, Paranaque City, Metro Manila, Philippines