Network & Telecommunication Supervisor

Position Summary:

Network & Telecommunication Supervisor is supervises the day to day activity of the Network & telecommunication division

Nature and Scope of Position / Duties & Responsibilities:

Handled the radio transmission and telephone calls. 

Used policies and procedures and send them to the appropriate agencies or employees. 

Managed the wide range of software and hardware systems. 

Recorded and preserved all the confidential information received. 

Examine the fire alarms and camera security alarms. 

Networking

Understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc.

Understands the issues involved in administering and maintaining corporate WAN.

Telephony

Assists with the administration and maintenance of the telephone system, including telephone switches.

Assists with the creation of new hire telephone and voicemail extensions, routing extensions to appropriate locations and updating information as Innovator seating assignments change.

Common Skills: 

Handles highly confidential information/material

Ability to communicate orally and written in a professional manner

Prior experience supporting, implementing and/or administering networks such as Microsoft Windows Active Directory

Works well both alone or in a team setting

Strong analytical skills

Knowledge, Skills and Experience Required: :

I.Education Requirement:

Degree holder in Engineering 

Preferred Certifications:  

Microsoft Certified System Engineer (MCSE);  

Microsoft Certified System Administrator (MCSA); 

Cisco Certified Network Associate (CCNA)

Hands-on experience implementing and administrating network devices, setting and maintaining policies and rights/security within a Windows Server 2000/2003environment:

Firewalls

Cisco, HP, and Dell network switches

Cisco routers

Cisco VPN

Wireless Access Points

HP, Dell server platforms

Windows Server 2000/2003 Active Directory

Symantec Back-Up Exec software and related backup tape drive

Desktop and laptop installation and problem resolution in a Windows XP environment

Previous responsibility for providing customer support

Demonstrable level of competence including:

A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking

A practical level of experience implementing and administrating common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc.

Working knowledge of common network monitoring and security utilities

Troubleshooting focused on determining hardware vs. software, hardware vs. firmware, software vs. operating system, network vs. application/systems, and patterned vs. non-repeatable problems

3+ years of network administration mandatory

Ability to prioritize and multitask

Willingness to learn new technologies and maintain industry knowledge

Excellent communication and interpersonal skills

Excellent customer presentation skills

Bachelor’s degree (preferably engineering related)

Current CCNA or CCNP strongly preferred

Ability to lift, carry, and move all components of PC workstations, servers, network equipment, peripherals, and other ancillary equipment

II.Experience Requirements: 

Minimum of 8 -10 years of experience in managing Network.

III.Skill requirement:

1.Communication Skills: Writes, speaks, and presents information effectively and persuasively across communication settings

2.Managing Change: Recognizes the need for change and works to move people, processes and systems in the new direction

3.Interpersonal Skills: Develops and maintains good working relationships with others

4.Negotiation & Conflict Management: Negotiates or mediates sound agreements in business or organizational situations where there is disagreement or differences in interests

5.Action Orientated: Pursues work with energy, drive, and a strong accomplishment orientation

6.Fluency in English