Additional Information

• Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct • Stays updated with activities in the hotel by reviewing the communication log book for each shift and updates log book for next shift
• LAWS, REGULATIONS AND POLICIES * Follows all applicable laws relating to general accounting practices and tax regulations * Complies fully with the set financial reporting deadlines and guidelines, as outlined in ECOMAN and by the Financial Contr
• Ensures that self is familiar with in-house facilities to assist guests and promote sales. • Informs and updates the Financial Controller on problems and unusual matters. • Attends meetings and training required by the Financial Controller.
• Assists colleagues when needed. • Ensures guest satisfaction by performing duties such as attending to their requests and inquiries courteously and promptly. • Accepts flexible working schedule when necessary for the hotel’s uninterrupted service.
• To always be updated on: - Hotel facilities and special promotions - Marketing promotions - Laws relating to own field of responsibility
• Stays abreast of current and new industry technology relating to function. • Performs required duties and responsibilities in a timely and efficient manner to achieve the overall objective of the position.
• Maintains a favorable working relationship with employees and colleagues to promote a cooperative and harmonious working climate. • Projects a favorable image of RHG to the public