Product Support Sales Representative
QUESTCORE INC
Suva, Central Division, Fiji Islands
No salary information is indicated for this ad.
This job has already expired. These job details are for viewing purposes only.
Vacancies 1
Last Job Ad Activity: Mar 23, 2023
Apply Until: Apr 21, 2023
Job Description
- Represent Dealer Parts and Service Departments in a sales capacity to promote and sell parts products, Dealer services, and Product Support solutions as directed and managed by the Product Support Sales Manager.
- The PSSR will proactively manage an account base of 50 to 80 customers in an assigned territory.
- Apply good time and territory management practices while implementing a coverage plan. Perform basic machine inspections to generate opportunity for customer interaction and sales.
- Follow up on sales leads. Prospect for new customers and new parts/service revenue sources.
- Build collaborative relationships and ensure business integrity is maintained.
- Sell parts, service, condition monitoring, PM products, customer support agreements (CSAs), MARCs, and other Dealer services to customers within a specified territory.
- Employ a “consultative selling” approach to identify and manage customer expectations. Keep customers informed of parts order and service work status.
- Counsel customers regarding equipment management solutions (EMS) to affect lowest owning and operating costs.
- Negotiate win-win outcomes to customer issues
- Use Dealer Business System information (DBS or ERP) and Product Tracking Opportunity System (PTOS) to manage sales opportunities within a territory
- Maintain accurate customer equipment information within DBS or ERP system.
- Identify and report on incremental opportunities for future sales both within Product Support as well as other areas of the Dealership.
- Report competitive parts, service, and machine information and activity. Provide input/information into planning and budgeting process.
- Support new product introduction (NPI). Understand parts, service, and machine performance literature and how to use the Service Information System (SIS).
- Prepare quotes, sales contracts, and related paperwork necessary to close a deal.
Qualifications:
A minimum of 3 year(s) of working experience is required.
Candidates must be a Bachelor's / College Degree holder in Business Studies/Administration/Management; Engineering(Mechanical); Engineering(Others); Sales & Marketing or similar fields.
- College or technical degree preferred; however, at a minimum a high school diploma or equivalent; or three to four years’ related experience and/or training; or equivalent combination of education and experience is acceptable.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Technical English language skills required. Ability to write routine reports and effective correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Knowledge of word processing software, spreadsheet software, Internet software, order processing systems, and contract management systems.
Additional Information:
- Salary is negotiable and would be based on qualifications/experience. Paid Annual Leave, Accommodation and Transportation are provided by the Employer.
Principal / Employer
Carpenters Fiji Pte Ltd.
Principal / Employer Address
Suva, Fiji
Placement Fee
This job has no placement fee.
For manpower pooling only. No fees in any form and/or purpose will be collected from the applicants. Beware of illegal recruiters and human traffickers.
POEA License No:
POEA-019-LB-021521-R
Address:
Unit 701, 702 7th Floor, Pryce Center Building 1179 Chino Roces Avenue Cor Bagtikan St. San Antonio Village Makati., Makati City, Metro Manila, Philippines