M365 CUSTOMER SERVICE / M365 TECHNICAL SUPPORT
OMANFIL INTERNATIONAL MANPOWER DEVELOPMENT CORPORATION
Sherbrooke, Quebec, Canada
CAD 2,695.00 - 3,079.00
This job has already expired. These job details are for viewing purposes only.
Vacancies 20
Last Job Ad Activity: May 28, 2021
Apply Until: Jun 26, 2021
Job Description
- Carry out all other related tasks per the job’s evolution and departmental needs.
- Analyze and resolve technical issues related to our Microsoft products and services, notably Office 365;
- Lead customers through service configurations;
- Provide a very high customer service level;
- Deliver and follow up on problem resolutions and customer satisfaction;
- Proactively and comprehensively document customer issues in ticketing systems;
Qualifications:
A minimum of 2 year(s) of working experience is required.
Candidates must be a Vocational Diploma / Short Course Certificate holder in Engineering(Computer/Telecommunication) or similar fields.
- Excellent English skills, both oral and written, are essential. Applicants will be requested to undertake a brief English oral evaluation as part of their online application process.
- 2 years of experience in taking care of customers in a rapidly moving environment (customer service).
- 2 years of experience in technical support.
- Diploma of Vocational Studies in information technologies
- Knowledge of Office 365 or Microsoft 365
- Basic knowledge of Windows applications
Principal / Employer
Dotemtex International
Principal / Employer Address
370, chemin Chambly, suite 300, Longueuil (Québec) J4H 3Z6
POEA Registration / Accreditation No.
10376438
Placement Fee
This job has no placement fee.
POEA License No:
POEA-093-LB-072910-PA
Address:
2ND FLOOR RODEO BUILDING 802 KM 18 WEST SERVICE ROAD SOUTH SUPERHIGHWAY PARANAQUE, PARANAQUE CITY, Metro Manila, Philippines