The Philippine Overseas Employment Administration (POEA) has a Legal Assistance Division (LAD) providing free legal counseling services to OFWs, overseas work applicants and walk-in clients for their overseas employment concerns such as recruitment violations, disciplinary actions against employer, disciplinary actions against worker, illegal recruitment, referral to conciliation, legal counselling and other inquiries.
To further serve OFWs, the POEA Legal Assistance Division developed the Online Legal Assistance website, making their services more accessible.
To file administrative cases and illegal recruitment cases against a violating recruitment agency, simply go to https://legalassistance.poea.gov.ph/ and fill out the form with accurate information. Upon completing the details being asked, a reference number will be issued to you that you can use to verify the status of your filed complaint. You may also upload a file of evidence.
Moreover, various overseas employment related concerns are discussed in the Frequently Asked Questions (FAQs) found also on the page.
For additional information, visit or contact LAD at:
Philippine Overseas Employment AdministrationLegal Assistance Division
4th Floor, BFO Building EDSA corner Ortigas Avenue Mandaluyong City
Telephone Nos.: (02)722-1189
Email: [email protected]
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