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Job Information - Process
Rapid Rental & Sales
Job Description and Requirements
1) Call comes in Co-ordinator takes call, records data ( straight to Eresult if possible , handwritten if not)
2) Team leader allocates to engineer , and ensures resolve in a timely manner.
3) Engineer reports back by text , the resolve
4) Co-ordinate updates Eresult from text message
5) Engineer returns paaperwork
6) Teal leader reviews paperwork
7) Co-ordinator files inpaperwork.
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