Maintains computing environment by identifying system requirements; installing upgrades; monitoring system performance.
Nature and Scope of Position / Duties & Responsibilities:
Establishes system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing system infrastructure.
Establishes system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining system and operational policies and procedures.
Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor.
Secures system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation.
Prepares users by designing and conducting training programs; providing references and support.
Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
Meets financial requirements by submitting information for budgets; monitoring expenses.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Protects organization's value by keeping information confidential.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Handles highly confidential information/material
Ability to communicate orally and written in a professional manner
Prior experience supporting, implementing and/or administering networks such as Microsoft Windows Active Directory
Works well both alone or in a team setting
Strong analytical skills
Knowledge, Skills and Experience Required: :
Master's degree in Computer Management
Hands-on experience implementing and administrating network devices, setting and maintaining policies and rights/security within a Windows Server 2000/2003environment:
Cisco, HP, and Dell network switches
Wireless Access Points
HP, Dell server platforms
Windows Server 2000/2003 Active Directory
Symantec Back-Up Exec software and related backup tape drive
Desktop and laptop installation and problem resolution in a Windows XP environment
Previous responsibility for providing customer support
Demonstrable level of competence including:
A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking
A practical level of experience implementing and administrating common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc.
Working knowledge of common network monitoring and security utilities
Troubleshooting focused on determining hardware vs. software, hardware vs. firmware, software vs. operating system, network vs. application/systems, and patterned vs. non-repeatable problems
3+ years of network administration mandatory
Ability to prioritize and multitask
Willingness to learn new technologies and maintain industry knowledge
Excellent communication and interpersonal skills
Excellent customer presentation skills
Bachelor’s degree (preferably engineering related)
Current CCNA or CCNP strongly preferred
Ability to lift, carry, and move all components of PC workstations, servers, network equipment, peripherals, and other ancillary equipment
Minimum of 8 -10 years of experience in managing System Administration.
1.Communication Skills: Writes, speaks, and presents information effectively and persuasively across communication settings
2.Managing Change: Recognizes the need for change and works to move people, processes and systems in the new direction
3.Interpersonal Skills: Develops and maintains good working relationships with others
4.Negotiation & Conflict Management: Negotiates or mediates sound agreements in business or organizational situations where there is disagreement or differences in interests
5.Action Orientated: Pursues work with energy, drive, and a strong accomplishment orientation
6.Fluency in English