IT TECHNICIAN
JEDDAH, Saudi Arabia
JS CONTRACTOR, INC.
DMW License No: POEA-056-LB-031020-RG/F & 2/F JS CON BLDG. 423 MAGALLANES & BEATERIO, INTRAMUROS MANILA, Metro Manila, Philippines
8-527-7955 to 57
Principal / Employer
ABA INTERNATIONAL
Qualifications
Male or Female22 Years Old and AboveMinimum of 3 Years ExperienceAt Least Vocational Diploma / Short Course CertificateESSENTIAL DUTIES:
Assist with network and security management
Assist with procurement and implementation of new IT projects.
Assist with systems development
Provide user level technical support for end user, computers, printers etc.
Provide user level training on daily application used, including but not limited to:
MS Word, MS Excel, MS Outlook, MS Publisher, Adobe Acrobat, and other basic computer related skills.
Assist with end user system updates and monitoring including: Path management, spyware removal and testing, virus checking, ensuring backup of data files, etc.
Monitoring printers, copiers, and fax machines to make sure they are working well with others.
Provide high degree of professionalism and end user satisfaction and work well with others.
OTHER RELATED DUTIES:
Assist in research of new technologies and software that might be beneficial.
Assist with technical documentation of systems and process
Assist with creation and documentation of IT systems and networks.
Assist with the creation and documentation of technical knowledge base for common issues experienced by end user.
Perform other duties as needed
REQUIRED SKILLS. KNOWLEDGE, AND ABILITIES:
Experience with MS Office Products
Must have basic knowledge of current technologies available in the IT world
Experience and / or knowledge of various networking systems concepts including email, firewall, client-servers, network security, network protocols etc.
Previous experience with computer and printer maintenance repair.
Work independently and assist multiple projects, priorities and locations.
Work under pressure with interruptions and challenging deadlines.
Willingness to work with many different people.
Ability to be courteous and helpful.
Must show aptitude and desire to learn new skills on the job.
Must demonstrate creativity and good design skills for different publications.
Be able to communicate clearly and precisely, both orally and in writing.
Works as a team member and to promote a positive work environment.
Physical ability to perform essential job functions.
Able to adapt to change and meet deadlines.
One to two years experience.
DESIRABLE (not required) KNOWLEDGE, SKILLS AND ABILITIES:
Experience with Microsoft Products
Technical Writing experience
Comprehend and apply technical information, and present technical information to the general public in a non-technical manner.
Deal effectively and tactfully with upset end users.
Apple product knowledge (iPhone, iPad)
Android product knowledge (All android devices)
Good troubleshooting skills using logic and common sense.