Home Appliances Technicians (Extra)
Dammam, Saudi Arabia
STAFFHOUSE INTERNATIONAL RESOURCES
DMW License No: DMW-131-LB-07132023-R#43 Westpoint St., Cubao, Quezon City 1109, Metro Manila, Philippines
8-913-3333
Principal / Employer
Qualifications
Male22 Years Old and AboveMinimum of 2 Years ExperienceAt Least Vocational Diploma / Short Course CertificateThis job has no placement fee.
eXtra offers all the leading international brands and stocks an extensive product range including TV, audio systems, computers, mobile phones and IT communications, cameras, home appliances and personal care products. The product range is supported by comprehensive after sales services such as extended warrantee, free home delivery and AC installation. In addition it offers anytime anywhere computer maintenance, remote assistance over the phone 24 hours 7 days a week, and mobile setup with total back-up and maintenance through its trade mark Force 24/7. With 3 dedicated service centers across the kingdom, eXtra also offer household machines and electronics repairs.
Today, with +12 Million shoppers, eXtra is the destination and the most popular electronics store with 35 stores across Kingdom of Saudi Arabia and 1 store in both of Bahrain and Oman.
In recognition of its exceptional success eXtra ranks first among retail companies in the list of 100 Saudi Fast Growth companies, having achieved a growth rate of 340 percent during the period 2004-2008, and won first place in the Saudi retail sector category of the Arabian Business Magazine awards for excellence. In both 2010 and 2011, eXtra was cited by the Saudi Arabian General Investment Authority (SAGIA) as One of the Kingdoms fastest-growing companiesÂÂÂ. In addition, in 2012 eXtra was also named as one of the “Arabia 500 top companies in recognition of its exceptional growth and sustained commercial success.
Appliances Technicians
- Repair defective electronics items (ex. TVs, Plasma screens, LCD screens, home theaters, DVD players, projectors, Refrigerators, washing machines, Air Condition, cooker, and small home appliances….etc) according to the working instructions.
- Re-install defective items at customer’s place after repair.
- Order the spare parts required for repairing the item according to the working instructions.
- Control the consumption of spare parts.
- Maintain good relation with the supplier to timely resolve the pending cases.
- Responsible for product handling while pulling out / delivery to customer’s place.
- Prepare home visit report for all the executed visits.
- Preparing charge estimate for out of warranty and miss-use cases.
- Prepare technical reports for defective items to be signed by the Technical Center Head.
- Collect money from customers for chargeable cases and submit them at the point of sales.
- Daily update the system for the work done.
- Manage and supervise the sub-contractor performance in his city.
- Assure the implementation of the services SOPs in his daily activities
- Responsible to achieve the services KPIs of his area of work.
- Honesty / Integrity & Disciplined.
- Holding diploma degree in electronics/mechanical or equivalent
- Minimum of 2 years’ experience in electronics products repair preferably in authorized service centers.
- Age between 24 and 32 years with no health limitation.
- Hard working and team player.
- High ownership towards work-space.
- Customer oriented.
- Electronics repair skill for all product range like High end LCDs, Plasma, CRT, DVD players, Hi-Fi and home theaters
- White goods repair skill for all product range like refrigerator, washing machines, cookers…etc
- Analytical and trouble-shooter.
- Good computer skills especially for Microsoft office applications
- Communicate in Arabic and/or English Language
- Pleasant personality
- Self-starter.
Notes: (Candidate with previous experience in one of the following brands authorized service center will be preferred,
Samsung, Sony, Sharp, GVC, Toshiba and LG
NO PLACEMENT FEE NO PROCESSING FEE
NO SALARY DEDUCTION
FOR MANPOWER POOLING ONLY * NO FEES TO BE COLLECTED * BEWARE OF ILLEGAL RECRUITERS
You may apply personally at:
STAFFHOUSE INTERNATIONAL RESOURCES
No. 43 West Point St.,
Cubao, Quezon City
Tel. No.: 913-3333 Loc 106
And bring 2 sets of the following:
1.Resume with detailed job description
2. Diploma & TOR
3.Employment & Training Certificates
4.Two pcs. 2x2 photos
Or email your resume (MS Word format) at [email protected] (indicate resumeÂÂÂ & position applied for in SUBJECT LINE -).
Visit our website at www.staffhouse.com and apply online.
Contact numbers: 0917 5218678 / 0998 5308072 / 0925 6061356
Recruitment Team Contact Person: Sandra
Date of Final interview: February 8 - 10, 2016